How to Handle Conflict Situations Using Nonviolent Communication – fall (SK)
Intro
Turning Experience into Skills
Nonviolent Communication is a globally recognized approach to conflict resolution and improving emotional intelligence. During the training, participants will become familiar with this method and learn how to conduct difficult conversations empathetically, openly, and effectively. Through role plays, they will practise how to express their needs honestly, understand the needs of others, and find solutions that support collaboration and trust. The program focuses on practical steps that help reduce tension, handle criticism, and achieve constructive outcomes even in conflict situations.
Key topics
By completing the training, participants will:
Understand the dynamics of conflict in communication and how to work with them
Apply the four steps of Nonviolent Communication – from conflict to understanding
Express your own feelings and needs clearly and honestly
Listen empathetically and acknowledge the other person’s feelings and needs
Respond constructively to attacks, criticism, and accusatory statements
Say “no” without feeling guilty and handle being told “no” by others
Use Nonviolent Communication techniques to resolve conflicts and strengthen relationships
Training Methodology
Interactive, Experiential and Practical
- Short theoretical inputs
- Practising new techniques
- Simulations
- Facilitated discussions
- Role plays
It is important to us that participants develop real, practical skills. That is why we maintain an 80/20 balance between practical experimentation and theoretical input in our training sessions.
Participants have the opportunity to immediately practise and experience each technique explained and demonstrated by the trainer. With the help of targeted feedback, they can adjust their approach and gradually improve their performance.
FAQ – Frequently Asked Questions
The training is designed for individuals from different companies and industries. No specific prior education or qualifications are required – what matters is an interest in developing skills in the given area.
From 8:30 a.m., there is an opportunity to network with the other participants. The training itself runs from 9:00 a.m. to 4:30 p.m., with a lunch break from 12:00 p.m. to 1:00 p.m.
Our trainers have experience facilitating diverse groups. We alternate between individual activities, pair work, small-group exercises, and group discussions. Thanks to the relatively small group size, everyone has the opportunity to participate.
The training is led by a trainer with professional expertise in the given subject area. You can find a short profile of the trainer on each training page.
We always include reflection and action planning in our programmes. Participants define specific steps they can take to immediately apply what they have learned in practice.
Yes. We provide participants with coffee, tea, light snacks, and fruit throughout the training. Lunch is arranged individually. Participants can have lunch in the Maxman building or at one of the nearby restaurants.
I most appreciated the precise, practical know-how, the understanding of the theoretical foundations, and above all, the opportunity to apply it in practice.
Veronika
Teach for Slovakia
Consultants
Information
290,00 € without VAT
Voľné
Number of ticketsContact person
Let’s talk
Are you interested in this open-enrolment training? Get in touch with us and we’ll be happy to provide you with more information.
