MBA

An introduction to the basic framework for leading and developing a team. We will focus on key management principles, the managerial role, and the challenges of management. We will explore different approaches to management, from directive (hierarchical) to participative (self-managing teams), giving participants the opportunity to understand the advantages of each style and when to use them effectively.

This module focuses on understanding interpersonal differences. Participants will learn simple personality-typing principles that can serve as a foundation for communication when working with goals, feedback, and motivation. Adapting communication to different personality types within a team can increase effectiveness and improve collaboration. The module introduces participants to the two-dimensional Social Styles model.

We will focus on how managers work with goals and tasks. Participants will gain practical tools for prioritizing, setting, and communicating goals and tasks. We will also explore the basic psychological principles behind how people respond to goals, tasks, and performance measurement. An important part of the workshop is improving individual and team effectiveness and motivation.

The workshop focuses on both the psychological aspects of giving and receiving feedback and practical techniques that can be used immediately in management practice – from simple one-minute feedback to more comprehensive developmental feedback that borders on coaching. We will explore how to gradually build a culture of open feedback within a company or team.

Participants will gain tools that can be immediately applied to individual and team development. We will explore and explain several basic coaching techniques that are easy to apply while remaining highly effective. The aim of this module is not to turn participants into professional coaches, but to provide them with practical tools for incorporating coaching and mentoring into people development and leadership.

Facilitation skills and techniques are essential for managers who want to lead teams effectively. By mastering these techniques, managers can increase the productivity of meetings, discussions, and team interactions. In this module, participants will learn the key tools for facilitation, meeting management, and managing team interactions.

This module focuses on defining selection criteria and conducting effective interviews, including the use of behavioral questions. Participants will learn how to identify candidates’ potential and motivation and how to involve the team in the selection process, reducing the risk of a poor fit and increasing the chances of successfully filling a position.

Participants will explore effective team collaboration through practical models and tools for understanding team dynamics, such as stages of team development and models of team dysfunction. We will also focus on understanding generational differences in the workplace and their impact on collaboration, communication, and expectations within teams. Participants will learn how to consciously work with team dynamics while taking generational diversity into account to strengthen team performance and cohesion.

We will focus on understanding the most common causes of demotivation in teams and how to avoid them in management practice. Participants will work with factors that influence intrinsic motivation and performance, as well as developing an understanding of individual needs and motivators.

Special attention will be given to creating an environment of psychological safety, including Amy Edmondson’s four domains of psychological safety, and the manager’s role in supporting openness, learning, and accountability within the team.

Participants will gain an overview of key principles and tools for managing team conflicts from a position of authority. We will focus on recognizing both open and hidden conflicts, understanding their causes and the needs of those involved, and managing conflict at different stages of escalation. We will explore practical approaches to conflict escalation and de-escalation, the basic principles of facilitating difficult conversations, and the use of emotional intelligence as a tool for managing relationships and performance within a team.

We will also explore how managers can consciously set boundaries, expectations, rules, and processes to help prevent conflicts, as well as how to foster understanding, trust, and collaboration when addressing an ongoing conflict.

Participants will be introduced to the fundamental principles of change management and typical human responses to change. We will focus on the manager’s role in communicating change, working with resistance, and maintaining team engagement throughout transformation processes. We will explore how to plan and implement change so that it is clear, acceptable, and sustainable in practice.

This module focuses on structuring ideas for clear and persuasive communication. Participants will develop the verbal and non-verbal skills needed for effective presentations and learn how to adapt their delivery to different audiences. The goal is professional and persuasive communication that captures attention and influences the audience.