How to give and receive feedback
Intro
Experience, practice, and reflection as the foundation of development
Feedback is one of the most effective development tools. The ability to give and receive feedback is extremely important in both professional and private life. In this training, we will provide participants with easy-to-use practical techniques that they can immediately begin to apply when giving and receiving feedback. We will look at the psychology of feedback – managing the ego defence mechanisms that prevent us from accepting feedback – and introduce steps for implementing a feedback culture in teams.
Key topics
Completing the training will help participants:
Learn the principles of giving and receiving feedback
Recognise and overcome ego defence mechanisms when receiving feedback
Understand the Radical Candor method and learn how to use it in practice
Build a feedback culture that promotes trust and performance improvement
Analyse and resolve their own individual cases when working with feedback
Training methodology
Interactive, experiential, and practical
- short theoretical inputs
- practice of new techniques
- simulations
- facilitated discussions
- role plays
It is important for us that participants develop real practical skills; therefore, we maintain a ratio of 80/20 between practical experimentation and theoretical input during the training.
Participants have the opportunity to immediately try out and experience the techniques demonstrated and explained by the trainer, and, based on targeted feedback, adjust and gradually improve their performance.
FAQ – Frequently Asked Questions
Each training session concludes with a strong link to real-life application — we work with real examples and reflect on how to transfer what has been learned into specific practical situations.
Yes, we always tailor the content to your needs—based on a pre-training questionnaire, discussions with HR or a representative of the trained team, as well as specific examples provided by participants.
The trainers are experienced facilitators who are able to engage even quieter participants—we work with different learning styles and ensure a balanced level of participation.
We measure the success of the training through participant feedback and a post-training discussion with the client. An optional part of the training can also include working with an AI tool that enables measuring participants’ skill development and progress.
We have experience across various industries—IT, manufacturing, finance, healthcare, education, services, and media. We always tailor the content to the specific culture of the organization.
We always include reflection and an action plan in the program—participants define concrete steps for applying new insights in their day-to-day work.
Let’s talk
Are you interested in this training for your team? Contact us and we’ll design a training program tailored to your needs.
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