Toxicity and counter-manipulative techniques
Intro
We connect theory with practice in a way that leads to lasting change
Both at work and in our private lives, we want to have a pleasant atmosphere, respectful relationships and an environment based on respect, transparency and fairness. However, this is often disrupted by the toxic behaviour of overly confident or manipulative individuals who try to exploit others for their own benefit, thereby fostering a psychologically unsafe culture characterised by high levels of tension and stress. What can I do to make the work environment safe for me and my team? How can I recognise and respond appropriately to manipulation? How can I broach difficult topics? During the training, we will look for answers to these questions together and you will receive specific tips on how to identify and deal with different types of toxic people. We will demonstrate communication techniques that will enable you to resist manipulative behaviour with greater calm and composure, and we will also work on a strategy for preparing to broach a difficult conversation.
Key topics
Completing the training will help participants:
Recognise manipulative and toxic behaviour in the workplace,
Choose an appropriate response and maintain calm and composure even in difficult situations,
Strengthen their own psychological security and that of their team,
Use effective communication techniques that help manage conflicts and broach difficult topics,
Create an environment based on respect, transparency and fairness.
Training methodology
Interactive, experiential, and practical
- short theoretical inputs
- practice of new techniques
- simulations
- facilitated discussions
- role plays
It is important for us that participants develop real practical skills; therefore, we maintain a ratio of 70/30 between practical experimentation and theoretical input during the training.
Participants have the opportunity to immediately try out and experience the techniques demonstrated and explained by the trainer, and, based on targeted feedback, adjust and gradually improve their performance.
FAQ – Frequently Asked Questions
Each training session concludes with a strong link to real-life application — we work with real examples and reflect on how to transfer what has been learned into specific practical situations.
Yes, we always tailor the content to your needs—based on a pre-training questionnaire, discussions with HR or a representative of the trained team, as well as specific examples provided by participants.
The trainers are experienced facilitators who are able to engage even quieter participants—we work with different learning styles and ensure a balanced level of participation.
We measure the success of the training through participant feedback and a post-training discussion with the client. An optional part of the training can also include working with an AI tool that enables measuring participants’ skill development and progress.
We have experience across various industries—IT, manufacturing, finance, healthcare, education, services, and media. We always tailor the content to the specific culture of the organization.
We always include reflection and an action plan in the program—participants define concrete steps for applying new insights in their day-to-day work.
Informations
Contact person
Let’s talk
Are you interested in this training for your team? Contact us and we’ll design a training program tailored to your needs.
Request more info
Fill in the form below and we’ll get back to you with more information.
Your order is empty
Add an item to your order