Non-violent communication
Intro
Experiences that turn into skills
Nonviolent communication is a globally recognised approach to conflict resolution and increasing emotional intelligence. During the training, participants will learn about this method and how to conduct difficult conversations empathically, openly and effectively. Through role-playing, they will practise how to express their needs honestly, understand the needs of others and find solutions that promote cooperation and trust. The programme focuses on practical steps that help reduce tension, handle criticism and achieve constructive results even in conflict situations.
Key topics
Completing the training will help participants:
Understand the mechanisms of conflict in communication and work with them
Use the 4 steps of nonviolent communication – from conflict to understanding
Express their own feelings and needs clearly and honestly
Listen empathically and reflect the feelings and needs of the other party
Respond constructively to attacks, criticism and accusatory statements
Say “no” without guilt and handle “no” from the other party
Use nonviolent communication techniques to resolve conflicts and strengthen relationships
Training methodology
Interactive, experiential, and practical
- short theoretical inputs
- practice of new techniques
- simulations
- facilitated discussions
- role plays
It is important for us that participants develop real practical skills; therefore, we maintain a ratio of 80/20 between practical experimentation and theoretical input during the training.
Participants have the opportunity to immediately try out and experience the techniques demonstrated and explained by the trainer, and, based on targeted feedback, adjust and gradually improve their performance.
FAQ – Frequently Asked Questions
Each training session concludes with a strong link to real-life application — we work with real examples and reflect on how to transfer what has been learned into specific practical situations.
Yes, we always tailor the content to your needs—based on a pre-training questionnaire, discussions with HR or a representative of the trained team, as well as specific examples provided by participants.
The trainers are experienced facilitators who are able to engage even quieter participants—we work with different learning styles and ensure a balanced level of participation.
We measure the success of the training through participant feedback and a post-training discussion with the client. An optional part of the training can also include working with an AI tool that enables measuring participants’ skill development and progress.
We have experience across various industries—IT, manufacturing, finance, healthcare, education, services, and media. We always tailor the content to the specific culture of the organization.
We always include reflection and an action plan in the program—participants define concrete steps for applying new insights in their day-to-day work.
Informations
Contact person
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Are you interested in this training for your team? Contact us and we’ll design a training program tailored to your needs.
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