{"id":1862,"date":"2026-04-14T08:56:52","date_gmt":"2026-04-14T08:56:52","guid":{"rendered":"https:\/\/maxman-consultants.com\/en\/?post_type=product&#038;p=1862"},"modified":"2026-04-23T12:21:21","modified_gmt":"2026-04-23T12:21:21","slug":"feedback-in-difficult-situations-webinar-en","status":"publish","type":"product","link":"https:\/\/maxman-consultants.com\/en\/services\/upcoming-courses\/feedback-in-difficult-situations-webinar-en\/","title":{"rendered":"Feedback in difficult situations (webinar) <span class=\"product-lang\">(EN)<\/span>"},"content":{"rendered":"<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h6 style=\"text-align: left;color: #fa111e;\">Intro<\/h6>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h4 style=\"text-align: left;color: #000000;\">Experiences that turn into skills<\/h4>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<div style=\"height: 30px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 20px;\" class=\"component-spacer-m light\"><\/div>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <p style=\"text-align: left;color: #000000;\">Turn difficult feedback conversations into moments of impact, clarity, and leadership.\r\nGiving feedback is easy\u2014until it really matters. When emotions rise, egos get triggered, and the stakes are high, even experienced managers hesitate, soften the message, or avoid the conversation altogether.<\/p>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n  <section class=\"component-wysiwyg light\">\n    <div class=\"container\">\n      <div class=\"row\">\n      <div class=\"col-12\">\n          <p>This MBA taster session gives you a <strong>practical glimpse into how to handle feedback in difficult situations<\/strong>\u2014without overpromising quick fixes or one-size-fits-all formulas. When we say difficult situations\u2026<\/p>\n      <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n<div style=\"height: 40px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 20px;\" class=\"component-spacer-m light\"><\/div>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h6 style=\"\">How comfortable are you when you:<\/h6>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n  <section class=\"component-wysiwyg light\">\n    <div class=\"container\">\n      <div class=\"row\">\n      <div class=\"col-12\">\n          <ul>\n<li>have to tell a high performer their behaviour is damaging to the team?<\/li>\n<li>have to address arrogance?<\/li>\n<li>confront behavior you\u2019re not 100% sure about?<\/li>\n<\/ul>\n      <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n<div style=\"height: 40px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 20px;\" class=\"component-spacer-m light\"><\/div>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h6 style=\"\">In the webinar we will explore where feedback typically breaks down:<\/h6>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n  <section class=\"component-wysiwyg light\">\n    <div class=\"container\">\n      <div class=\"row\">\n      <div class=\"col-12\">\n          <ul>\n<li>mixing facts with assumptions and judgments<\/li>\n<li>sending messages that trigger defensiveness instead of reflection<\/li>\n<li>avoiding the real issue and focusing on safe but irrelevant topics<\/li>\n<li>overloading feedback or, on the contrary, saying too little too late<\/li>\n<li>underestimating the role of ego and self-protection mechanisms<\/li>\n<\/ul>\n      <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n<div style=\"height: 40px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 20px;\" class=\"component-spacer-m light\"><\/div>\n\n\n  <section class=\"component-wysiwyg light\">\n    <div class=\"container\">\n      <div class=\"row\">\n      <div class=\"col-12\">\n          <p>And we will show you what to do instead\u2014through concrete examples and practice. We combine psychological insight (how people <em>really<\/em> react to feedback) with practical techniques you can use immediately. The goal: help you deliver feedback that is clear, specific, and constructive\u2014without damaging relationships or trust.<\/p>\n      <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n<div style=\"height: 40px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 20px;\" class=\"component-spacer-m light\"><\/div>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h6 style=\"\">This session is a taster of a full MBA Managerial feedback module, where we go deeper into both:<\/h6>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n  <section class=\"component-wysiwyg light\">\n    <div class=\"container\">\n      <div class=\"row\">\n      <div class=\"col-12\">\n          <ul>\n<li>the psychology behind feedback (why people resist it, distort it, or reject it)<\/li>\n<li>and practical techniques you can immediately apply\u2014from quick, everyday feedback to more complex developmental conversations.<\/li>\n<\/ul>\n      <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n<div style=\"height: 60px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 40px;\" class=\"component-spacer-m light\"><\/div>\n\n\n<section class=\"component-buttons light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 buttons-wrap fullwidth-mobile\"\n        style=\"justify-content: center;\">\n        <a href=\"https:\/\/maxman-consultants.com\/en\/services\/maxman-academies\/mba-leadership-and-people-management-2026-2027-en\/\" target=\"_blank\" class=\"button light\" style=\"margin: 0 0px 0px;\">MBA \u2013 Leadership and People Management<\/a>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<div style=\"height: 60px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 40px;\" class=\"component-spacer-m light\"><\/div>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h6 style=\"text-align: left;color: #fa111e;\">Key Topics<\/h6>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h4 style=\"text-align: left;color: #000000;\">By attending this session, you will:<\/h4>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<div style=\"height: 30px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 20px;\" class=\"component-spacer-m light\"><\/div>\n\n\n  <section class=\"numeric-list light\">\n    <div class=\"container\">\n      <div class=\"row\">\n        <div class=\"col-12\">\n          <div class=\"numeric-list-wrap\">\n                          <div class=\"numeric-list-item\">\n                <div class=\"number\">\n                  01                <\/div>\n                <div class=\"content\">\n                  <p>recognize the most common mistakes that make feedback ineffective or counterproductive<\/p>                <\/div>\n              <\/div>\n                          <div class=\"numeric-list-item\">\n                <div class=\"number\">\n                  02                <\/div>\n                <div class=\"content\">\n                  <p>learn how to separate observable facts from interpretation and judgment<\/p>                <\/div>\n              <\/div>\n                          <div class=\"numeric-list-item\">\n                <div class=\"number\">\n                  03                <\/div>\n                <div class=\"content\">\n                  <p>get introduced to a clear structure for feedback conversations (opening \u2013 behavior \u2013 impact \u2013 closure)<\/p>                <\/div>\n              <\/div>\n                          <div class=\"numeric-list-item\">\n                <div class=\"number\">\n                  04                <\/div>\n                <div class=\"content\">\n                  <p>understand typical defensive reactions<\/p>                <\/div>\n              <\/div>\n                          <div class=\"numeric-list-item\">\n                <div class=\"number\">\n                  05                <\/div>\n                <div class=\"content\">\n                  <p>gain inspiration on how to address sensitive or uncomfortable topics<\/p>                <\/div>\n              <\/div>\n                          <div class=\"numeric-list-item\">\n                <div class=\"number\">\n                  06                <\/div>\n                <div class=\"content\">\n                  <p>experience how feedback can be delivered in a way that keeps both clarity and respect<\/p>                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n<div style=\"height: 45px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 40px;\" class=\"component-spacer-m light\"><\/div>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h6 style=\"text-align: left;color: #fa111e;\">Methodology of the Webinar<\/h6>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h4 style=\"text-align: left;color: #000000;\">Interactive, practical, and experience-based<\/h4>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<div style=\"height: 30px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 20px;\" class=\"component-spacer-m light\"><\/div>\n\n\n  <section class=\"component-wysiwyg light\">\n    <div class=\"container\">\n      <div class=\"row\">\n      <div class=\"col-12\">\n          <p>This online session (Zoom) is designed as a hands-on learning experience, not a lecture.<\/p>\n<p>You can expect:<\/p>\n<ul>\n<li>short, focused theory inputs<\/li>\n<li>AI-supported role play in realistic managerial situations<\/li>\n<li>breakout discussions and shared reflection<\/li>\n<li>practical examples based on real workplace scenarios<\/li>\n<li>interactive elements and quick quizzes<\/li>\n<\/ul>\n      <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n<div style=\"height: 30px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 20px;\" class=\"component-spacer-m light\"><\/div>\n\n\n  <section class=\"component-wysiwyg light\">\n    <div class=\"container\">\n      <div class=\"row\">\n      <div class=\"col-12\">\n          <p>The session offers a preview of the MBA learning approach, where we combine psychological insight with real-life application.<\/p>\n      <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":1229,"template":"","meta":{"inline_featured_image":false},"cielova-skupina":[28,61],"lektori":[30],"formy":[49],"kategoria_aktualnych_kurzov":[75],"product_specials":[40],"product_brand":[],"product_cat":[18],"class_list":{"0":"post-1862","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"lektori-martina-matrtajova","7":"product_specials-open-courses-for-the-public","8":"product_cat-upcoming-courses","10":"first","11":"instock","12":"virtual","13":"taxable","14":"purchasable","15":"product-type-simple"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Feedback in difficult situations (webinar) (EN) - Maxman [EN]<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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