{"id":1450,"date":"2025-11-17T17:49:39","date_gmt":"2025-11-17T17:49:39","guid":{"rendered":"https:\/\/maxman-consultants.com\/en\/?post_type=product&#038;p=1450"},"modified":"2026-03-27T12:43:51","modified_gmt":"2026-03-27T12:43:51","slug":"toxicity-and-counter-manipulative-techniques","status":"publish","type":"product","link":"https:\/\/maxman-consultants.com\/en\/services\/development-portfolio\/toxicity-and-counter-manipulative-techniques\/","title":{"rendered":"Toxicity and counter-manipulative techniques"},"content":{"rendered":"<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h6 style=\"text-align: left;color: #fa111e;\">Intro <\/h6>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h4 style=\"text-align: left;color: #000000;\">We connect theory with practice in a way that leads to lasting change<\/h4>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<div style=\"height: 30px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 20px;\" class=\"component-spacer-m light\"><\/div>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <p style=\"text-align: left;color: #000000;\">Both at work and in our private lives, we want to have a pleasant atmosphere, respectful relationships and an environment based on respect, transparency and fairness. However, this is often disrupted by the toxic behaviour of overly confident or manipulative individuals who try to exploit others for their own benefit, thereby fostering a psychologically unsafe culture characterised by high levels of tension and stress.\r\nWhat can I do to make the work environment safe for me and my team?\r\nHow can I recognise and respond appropriately to manipulation?\r\nHow can I broach difficult topics?\r\nDuring the training, we will look for answers to these questions together and you will receive specific tips on how to identify and deal with different types of toxic people. We will demonstrate communication techniques that will enable you to resist manipulative behaviour with greater calm and composure, and we will also work on a strategy for preparing to broach a difficult conversation.<\/p>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<div style=\"height: 60px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 40px;\" class=\"component-spacer-m light\"><\/div>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h6 style=\"text-align: left;color: #fa111e;\">Key topics<\/h6>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h4 style=\"text-align: left;color: #000000;\">Completing the training will help participants:\r\n<\/h4>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<div style=\"height: 30px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 20px;\" class=\"component-spacer-m light\"><\/div>\n\n\n  <section class=\"numeric-list light\">\n    <div class=\"container\">\n      <div class=\"row\">\n        <div class=\"col-12\">\n          <div class=\"numeric-list-wrap\">\n                          <div class=\"numeric-list-item\">\n                <div class=\"number\">\n                  01                <\/div>\n                <div class=\"content\">\n                  <p>Recognise manipulative and toxic behaviour in the workplace,<\/p>                <\/div>\n              <\/div>\n                          <div class=\"numeric-list-item\">\n                <div class=\"number\">\n                  02                <\/div>\n                <div class=\"content\">\n                  <p>Choose an appropriate response and maintain calm and composure even in difficult situations,<\/p>                <\/div>\n              <\/div>\n                          <div class=\"numeric-list-item\">\n                <div class=\"number\">\n                  03                <\/div>\n                <div class=\"content\">\n                  <p>Strengthen their own psychological security and that of their team,<\/p>                <\/div>\n              <\/div>\n                          <div class=\"numeric-list-item\">\n                <div class=\"number\">\n                  04                <\/div>\n                <div class=\"content\">\n                  <p>Use effective communication techniques that help manage conflicts and broach difficult topics,<\/p>                <\/div>\n              <\/div>\n                          <div class=\"numeric-list-item\">\n                <div class=\"number\">\n                  05                <\/div>\n                <div class=\"content\">\n                  <p>Create an environment based on respect, transparency and fairness.<\/p>                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n<div style=\"height: 45px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 40px;\" class=\"component-spacer-m light\"><\/div>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h6 style=\"text-align: left;color: #fa111e;\">Training methodology\r\n<\/h6>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h4 style=\"text-align: left;color: #000000;\">Interactive, experiential, and practical<\/h4>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<div style=\"height: 30px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 20px;\" class=\"component-spacer-m light\"><\/div>\n\n\n  <section class=\"component-wysiwyg light\">\n    <div class=\"container\">\n      <div class=\"row\">\n      <div class=\"col-12\">\n          <ul>\n<li data-section-id=\"188j6wd\" data-start=\"0\" data-end=\"28\">short theoretical inputs<\/li>\n<li data-section-id=\"15kq0y1\" data-start=\"29\" data-end=\"59\">practice of new techniques<\/li>\n<li data-section-id=\"cyoi5k\" data-start=\"60\" data-end=\"75\">simulations<\/li>\n<li data-section-id=\"gbdzv7\" data-start=\"76\" data-end=\"103\">facilitated discussions<\/li>\n<li data-section-id=\"1u7ilgr\" data-start=\"104\" data-end=\"116\" data-is-last-node=\"\">role plays<\/li>\n<\/ul>\n      <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n<div style=\"height: 30px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 20px;\" class=\"component-spacer-m light\"><\/div>\n\n\n  <section class=\"component-wysiwyg light\">\n    <div class=\"container\">\n      <div class=\"row\">\n      <div class=\"col-12\">\n          <p data-start=\"0\" data-end=\"194\">It is important for us that participants develop real practical skills; therefore, we maintain a ratio of <strong>70\/30<\/strong> between practical experimentation and theoretical input during the training.<\/p>\n<p data-start=\"196\" data-end=\"406\" data-is-last-node=\"\" data-is-only-node=\"\">Participants have the opportunity to immediately try out and experience the techniques demonstrated and explained by the trainer, and, based on targeted feedback, adjust and gradually improve their performance.<\/p>\n      <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n\n\n<div style=\"height: 60px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 40px;\" class=\"component-spacer-m light\"><\/div>\n\n\n<div style=\"height: 30px;\" class=\"component-spacer-d light\"><\/div>\n<div style=\"height: 20px;\" class=\"component-spacer-m light\"><\/div>\n\n\n<section class=\"text light\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 text-wrap\">\n        <h6 style=\"\">FAQ \u2013 Frequently Asked Questions<\/h6>      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n<section class=\"component-faq dark\">\n  <div class=\"container\">\n    <div class=\"row row-head\">\n      <div class=\"col-12\">\n        <div class=\"faq-wrap\">\n                    <div class=\"faq-item\">\n            <div class=\"faq-question\">\n              <strong>How will the training help in practice?<\/strong>\n            <\/div>\n            <div class=\"faq-answer\">\n              <p>Each training session concludes with a strong link to real-life application \u2014 we work with real examples and reflect on how to transfer what has been learned into specific practical situations.<\/p>            <\/div>\n          <\/div>\n                    <div class=\"faq-item\">\n            <div class=\"faq-question\">\n              <strong>Can we tailor the content to our internal situations?<\/strong>\n            <\/div>\n            <div class=\"faq-answer\">\n              <p>Yes, we always tailor the content to your needs\u2014based on a pre-training questionnaire, discussions with HR or a representative of the trained team, as well as specific examples provided by participants.<\/p>            <\/div>\n          <\/div>\n                    <div class=\"faq-item\">\n            <div class=\"faq-question\">\n              <strong>How do you ensure the engagement of all participants?<\/strong>\n            <\/div>\n            <div class=\"faq-answer\">\n              <p>The trainers are experienced facilitators who are able to engage even quieter participants\u2014we work with different learning styles and ensure a balanced level of participation.<\/p>            <\/div>\n          <\/div>\n                    <div class=\"faq-item\">\n            <div class=\"faq-question\">\n              <strong>Who will deliver the training and what is their experience?<\/strong>\n            <\/div>\n            <div class=\"faq-answer\">\n              <section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-(--header-height)\" dir=\"auto\" data-turn-id=\"a998c63a-3673-4ee3-8683-fac92c63a2fb\" data-testid=\"conversation-turn-219\" data-scroll-anchor=\"false\" data-turn=\"user\"><\/section>\r\n<section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-690525d3-c5d0-832d-99dc-164ece74e355-15\" data-testid=\"conversation-turn-220\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\r\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\r\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\r\n<div class=\"flex max-w-full flex-col gap-4 grow\">\r\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"49f2bdcf-7faa-41ec-9e6b-63c4732842bf\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\">\r\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\r\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\r\n<p data-start=\"0\" data-end=\"158\" data-is-last-node=\"\" data-is-only-node=\"\">The training is delivered by a trainer with experience working with similar target groups\u2014we always provide a short profile for approval to ensure a good fit.<\/p>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/section>            <\/div>\n          <\/div>\n                    <div class=\"faq-item\">\n            <div class=\"faq-question\">\n              <strong>How do we measure the success of the training?<\/strong>\n            <\/div>\n            <div class=\"faq-answer\">\n              <p>We measure the success of the training through participant feedback and a post-training discussion with the client. An optional part of the training can also include working with an AI tool that enables measuring participants\u2019 skill development and progress.<\/p>            <\/div>\n          <\/div>\n                    <div class=\"faq-item\">\n            <div class=\"faq-question\">\n              <strong>Do you have experience with our type of company \/ industry?<\/strong>\n            <\/div>\n            <div class=\"faq-answer\">\n              <p>We have experience across various industries\u2014IT, manufacturing, finance, healthcare, education, services, and media. We always tailor the content to the specific culture of the organization.<\/p>            <\/div>\n          <\/div>\n                    <div class=\"faq-item\">\n            <div class=\"faq-question\">\n              <strong>Can the training be delivered online?<\/strong>\n            <\/div>\n            <div class=\"faq-answer\">\n              <section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-(--header-height)\" dir=\"auto\" data-turn-id=\"ad7eb09b-d5c4-437c-b81b-44299bd33d91\" data-testid=\"conversation-turn-231\" data-scroll-anchor=\"false\" data-turn=\"user\"><\/section>\r\n<section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-690525d3-c5d0-832d-99dc-164ece74e355-21\" data-testid=\"conversation-turn-232\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\r\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\r\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\r\n<div class=\"flex max-w-full flex-col gap-4 grow\">\r\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"b0f79b73-af2d-4757-9da5-f039d25f1fd4\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\">\r\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\r\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\r\n<p data-start=\"0\" data-end=\"150\" data-is-last-node=\"\" data-is-only-node=\"\">Yes, most of our trainings can also be delivered online\u2014in the form of interactive workshops that include working in smaller groups in breakout rooms.<\/p>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/section>            <\/div>\n          <\/div>\n                    <div class=\"faq-item\">\n            <div class=\"faq-question\">\n              <strong>How can we ensure that participants transfer what they\u2019ve learned into practice?<\/strong>\n            <\/div>\n            <div class=\"faq-answer\">\n              <p>We always include reflection and an action plan in the program\u2014participants define concrete steps for applying new insights in their day-to-day work.<\/p>            <\/div>\n          <\/div>\n                  <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":1052,"template":"","meta":{"inline_featured_image":false},"cielova-skupina":[70,28,61],"lektori":[],"formy":[],"kategoria_aktualnych_kurzov":[],"product_specials":[33,35],"product_brand":[],"product_cat":[60],"class_list":{"0":"post-1450","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_specials-management-and-leadership","7":"product_specials-soft-skills-personal-development","8":"product_cat-development-portfolio","10":"first","11":"instock","12":"virtual","13":"taxable","14":"product-type-simple"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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